Privacy Policy

Effective Date: January 1, 2024

Last Updated: December 1, 2025

1. INTRODUCTION AND OUR COMMITMENT TO YOUR PRIVACY

Welcome to the LightCell Studios, LLC ("LightCell Studios," "Company," "we," "us," or "our") Privacy Policy. We are committed to protecting your personal information and your right to privacy. When you use our website, purchase our courses, or participate in our programs, you trust us with your personal information. We take this responsibility very seriously.

Most importantly: We use your information exclusively for internal purposes to provide, improve, and manage our services to you. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

This Privacy Policy explains:

  • What information we collect
  • How we use your information
  • How we protect your information
  • Your privacy rights
  • How to contact us about privacy concerns

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

We collect information that you provide to us directly, information automatically collected when you use our website, and limited information from third-party payment processors.

2.1 Information You Provide Directly

Account and Registration Information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address (if different from billing)
  • Account username and password

Payment Information:

  • Payment card details (processed securely through our payment processors)
  • Billing information
  • Transaction history
  • Payment method preferences

Program Participation Information:

  • Course enrollment details
  • Learning progress and completion data
  • Attendance records for in-person events
  • Dietary restrictions and allergies (for catering purposes at events)
  • Emergency contact information (for in-person programs)
  • Travel documentation status (passport confirmation for international programs)
  • Accommodation preferences
  • Special needs or accessibility requirements

Communications:

  • Inquiries and support requests
  • Feedback and testimonials
  • Email communications with our team
  • Survey responses
  • Community forum posts (if applicable)

Content You Create:

  • Projects completed during courses
  • Photos and videos captured during events (with your consent)
  • Reviews and comments
  • User-generated content in our learning platform

2.2 Information Automatically Collected

Device and Usage Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and identifier
  • Time zone settings
  • Language preferences

Website Activity:

  • Pages visited
  • Time spent on pages
  • Links clicked
  • Course videos watched
  • Download history
  • Learning platform interaction data
  • Search queries within our platform

Cookies and Tracking Technologies:

We use essential cookies to:

  • Maintain your session
  • Remember your preferences
  • Track your learning progress
  • Ensure website security

2.3 Information from Third Parties

We receive limited information from:

  • Payment processors (transaction confirmation, not full payment details)
  • Social media platforms (if you choose to connect accounts)
  • Analytics providers (aggregated usage data)

3. HOW WE USE YOUR INFORMATION

We use your personal information strictly for internal business purposes to provide and improve our services. We NEVER sell your data or use it for unrelated marketing.

3.1 Service Delivery

We use your information internally to:

  • Process your purchases and payments
  • Provide access to purchased courses and content
  • Manage your account and authentication
  • Coordinate event logistics and accommodations
  • Communicate important updates about your programs
  • Send pre-event preparation materials
  • Provide customer support
  • Issue certificates of completion

3.2 Service Improvement

We use your information internally to:

  • Improve our educational content and curriculum
  • Enhance user experience on our platform
  • Develop new courses and programs based on student needs
  • Optimize our website functionality
  • Analyze learning patterns to improve teaching methods
  • Customize your learning experience

3.3 Communications

We use your information internally to send:

  • Transaction confirmations and receipts
  • Account-related notifications
  • Program schedules and updates
  • Educational content and resources
  • Important service announcements
  • Response to your inquiries
  • Limited promotional emails about our own services (with opt-out option)

3.4 Safety and Security

We use your information internally to:

  • Protect against fraudulent transactions
  • Monitor and prevent abuse of our services
  • Ensure the safety of participants at events
  • Comply with legal obligations
  • Enforce our Terms and Conditions

3.5 Legal Compliance

We may use your information to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from public authorities
  • Protect our rights and property
  • Prevent illegal activities

4. HOW WE PROTECT YOUR INFORMATION

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure SSL connections for all data transfers
  • Regular security audits and updates
  • Limited access controls (only authorized personnel)
  • Secure password requirements
  • Regular backups with encryption
  • Payment Card Industry (PCI) compliance for payment processing

4.2 Employee Access

Only LightCell Studios employees who need your information to perform their job duties have access to your personal data. All employees are:

  • Trained in data protection practices
  • Bound by confidentiality agreements
  • Subject to disciplinary measures for privacy violations

4.3 Third-Party Service Providers

While we primarily use information internally, we work with carefully selected service providers who assist us in operating our business:

  • Payment Processors (Stripe, PayPal, etc.): Only receive information necessary to process payments
  • Email Service Provider: Only receives email addresses for service communications
  • Cloud Storage: Encrypted storage of course content and user data
  • Analytics Tools: Receive anonymized, aggregated data only

Important: These providers:

  • Are contractually obligated to protect your information
  • Cannot use your data for their own purposes
  • Must delete your information when no longer needed
  • Are regularly reviewed for security compliance

5. DATA SHARING AND DISCLOSURE

5.1 We Do NOT:

  • Sell your personal information to anyone
  • Share your information with third-party marketers
  • Use your data for targeted advertising
  • Trade or rent your information to other companies
  • Share your learning progress with employers without consent

5.2 Limited Disclosure Circumstances

We may share your information only in these specific situations:

With Your Consent: When you explicitly authorize us to share specific information

For Legal Requirements: When required by law, court order, or government request

To Protect Rights and Safety: When necessary to protect the rights, property, or safety of LightCell Studios, our users, or the public

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred (with notice to you)

Aggregated Information: We may share anonymized, aggregated data that cannot identify you personally

6. DATA RETENTION

6.1 Retention Periods

We retain your personal information only as long as necessary to:

  • Provide you with our services
  • Maintain records of purchased courses (indefinitely for your continued access)
  • Comply with legal obligations (typically 7 years for financial records)
  • Resolve disputes and enforce agreements
  • Support our legitimate internal business purposes

6.2 Account Deletion

When you request account deletion:

  • We remove your personal information from active databases
  • Retain only what's legally required (transaction records)
  • Anonymize any data used for analytics
  • Cannot restore deleted accounts or course access

7. YOUR PRIVACY RIGHTS

7.1 Your Rights Include:

Access Your Information: Request a copy of the personal information we hold about you

Correct Your Information: Update or correct inaccuracies in your personal data

Delete Your Information: Request deletion of your personal information (subject to legal requirements)

Data Portability: Receive your information in a structured, commonly used format

Opt-Out of Marketing: Unsubscribe from promotional emails (you'll still receive transactional messages)

Restrict Processing: Request that we limit how we use your information

Object to Processing: Object to our use of your information for legitimate interests

7.2 Exercising Your Rights

To exercise any of these rights, contact us at:

Email: privacy@lightcellstudios.ai

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Essential Cookies

We use only essential cookies necessary for:

  • Maintaining your login session
  • Remembering your preferences
  • Ensuring website security
  • Tracking learning progress

8.2 Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies (may affect site functionality)
  • Delete cookies after each session
  • Receive warnings before accepting cookies

8.3 Do Not Track

We respect Do Not Track browser settings and do not track users across third-party websites.

9. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

If you are under 18, you may only use our Services with parental consent and supervision.

10. INTERNATIONAL DATA TRANSFERS

10.1 Cross-Border Transfers

As we operate programs internationally and are based in the United States, your information may be transferred to, stored, and processed in countries other than your own.

10.2 Data Protection

Regardless of where your information is processed, we apply the same protections described in this policy. We ensure appropriate safeguards are in place for international transfers.

10.3 Your Consent

By using our Services, you consent to the transfer of your information to the United States and other countries where we operate programs.

11. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

  • Categories of personal information collected
  • Sources of information
  • Business purposes for collection
  • Categories of third parties with whom we share information

11.2 Right to Delete

Request deletion of personal information (subject to exceptions)

11.3 Right to Opt-Out

Opt-out of the sale of personal information (Note: We do not sell personal information)

11.4 Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights

To exercise these rights, California residents may contact us at privacy@lightcellstudios.ai

12. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your information based on:

  • Contract: Necessary to provide our services to you
  • Legitimate Interests: To operate and improve our business
  • Consent: When you've given explicit permission
  • Legal Obligation: To comply with applicable laws

12.2 Additional Rights

  • Right to withdraw consent at any time
  • Right to lodge a complaint with supervisory authorities
  • Right to object to processing based on legitimate interests
  • Right to restriction of processing

12.3 Data Protection Officer

For GDPR-related inquiries, contact: privacy@lightcellstudios.ai

13. EMAIL COMMUNICATIONS

13.1 Types of Emails

We send only two categories of emails:

Transactional Emails (Cannot Opt-Out):

  • Purchase confirmations
  • Account notifications
  • Program updates and schedules
  • Important service announcements
  • Security alerts

Marketing Emails (Can Opt-Out):

  • New course announcements
  • Special offers and promotions
  • Educational newsletters
  • Company updates

13.2 Opting Out

You can opt-out of marketing emails by:

  • Clicking "unsubscribe" in any marketing email
  • Contacting support@lightcellstudios.ai
  • Managing preferences in your account settings

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • Changes in our practices
  • New legal requirements
  • Service improvements
  • User feedback

When we make changes:

  • We'll update the "Last Updated" date
  • For material changes, we'll notify you via email or website notice
  • Continued use after changes constitutes acceptance

16. DATA BREACH NOTIFICATION

In the unlikely event of a data breach that may compromise your personal information:

  • We will notify affected users within 72 hours of discovery
  • Provide details about what information was affected
  • Explain steps we're taking to address the breach
  • Offer guidance on protecting yourself
  • Cooperate with relevant authorities

17. ACCESSIBILITY

We strive to make our privacy practices accessible to all users. If you need this Privacy Policy in an alternative format, please contact us at accessibility@lightcellstudios.ai

18. COMPLAINTS AND DISPUTE RESOLUTION

If you have a privacy complaint:

  1. Contact Us First: privacy@lightcellstudios.ai
  2. We'll Investigate: Response within 30 days
  3. Resolution: We'll work to resolve your concern
  4. Further Options: You may contact relevant data protection authorities

19. CONTACT INFORMATION

For all privacy-related questions, concerns, or requests:

LightCell Studios, LLC

Privacy Team

Email: privacy@lightcellstudios.ai

General Support: support@lightcellstudios.ai

Response Time: We aim to respond to all privacy inquiries within 30 days.

20. CONSENT AND ACKNOWLEDGMENT

By using our Services, you acknowledge that:

  • You have read and understood this Privacy Policy
  • You consent to the collection and use of your information as described
  • You are at least 18 years old or have parental consent
  • You understand your information is used solely for internal purposes

21. SPECIAL NOTICE FOR INTERNATIONAL USERS

21.1 Mexico Operations

For users participating in our Mexico-based programs:

  • Your data is processed in accordance with Mexican Federal Law on Protection of Personal Data
  • You have rights under Mexican privacy law similar to those described above
  • Contact us for Mexico-specific privacy rights information

21.2 Global Operations

We respect privacy laws in all countries where we operate and will comply with local requirements for data protection.

REMEMBER: Your privacy is our priority. We use your information only for internal purposes to serve you better. We never sell your data.

Document Version: 1.0

© 2024 LightCell Studios, LLC. All Rights Reserved.

This Privacy Policy is effective as of January 1, 2024 and supersedes all previous versions.